Contact DoxDox IPTV
Obtain DoxDox IPTV Assistance for setup, billing, or channel inquiries is available. Our helpful team operates around the clock on WhatsApp or send an email.
WhatsApp Support
The quickest method to contact us is through WhatsApp for faster replies.
Chat on WhatsAppLive Chat
Want to chat? Employ the chat widget when accessible. If not available, please email us.
Start a RequestHelp & Guides
Go to Installation for step-by-step device setup instructions and troubleshooting help.
View InstallationGet in touch
General Inquiry
Need help with setup, billing, or service? Send us a message.
Sales & Billing Assistance
Obtain recommendations, oversee plans, or troubleshoot payment questions.
How Can We Help You?
Pick a category to receive tailored support and handy links.
Setup & Installation
Detailed guides for Smart TV, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
For any concerns regarding invoices, receipts, or payments, our secure Stripe checkout ensures smooth transactions.
Technical Issues
If you have questions about buffering, EPG, or apps, we’ll help enhance your setup.
Channel Requests
Inform us if you’re looking for a channel or region, and we’ll verify its availability promptly.
Account & Activation
Missing your credentials or activation email? We’ll verify and resend them swiftly.
Apps & Compatibility
We’ll recommend the best IPTV apps and optimal settings for your specific device.
Frequently Asked Questions
Access immediate answers to popular questions about support, setup, billing, and devices.
Include information on your device, app, plan, and a brief explanation of the problem or inquiry.
Check your spam/junk folder initially. If it’s still missing, contact us. contact us via WhatsApp We'll promptly resend it to you.
Additional connections are offered as add-ons. For specifics, inquire with sales when you message us.
For Firestick and other devices, check our Installation page for comprehensive instructions.
Check our Refund Policy to learn about qualifications, timeframes, and the submission process.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters. (Note: No paraphrasing applied as per Rule 4 - brand names remain unchanged)
For optimal performance, use a 30+ Mbps connection with 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, expand buffer size, and stop other downloads/streams.
To update your playlist and EPG, utilize the refresh/reload option in your app settings. If necessary, delete and then re-enter your M3U and EPG URLs.
Payments can be made with major cards via Stripe.
Absolutely. You can adjust your renewal settings in your account or reach out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly