Privacy Policy

Welcome to DoxDox IPTV. Your personal data security and privacy rights are our top priorities. Should you have any inquiries or worries regarding our privacy practices or policies, please contact us via WhatsApp.

1. Data We Collect

Your voluntarily submitted personal data is collected when you register for our IPTV service, inquire about our services, or contact us for any reason.

Our collection includes the following personal data:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The collected information is utilized in these ways:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data relies on these legal justifications:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal data will be retained only for the duration necessary to fulfill the objectives outlined in this privacy policy, unless a longer period is mandated or allowed by law (such as for tax, accounting, or other legal obligations).

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be utilized to access or store data. These are mainly functional cookies essential for the proper functioning of the website and client area. We avoid using intrusive tracking cookies for advertising.

6. Third-Party Services

We might disclose your information to external vendors, service providers, or agents who carry out tasks for us or on our behalf and need access to such data to perform their duties. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have put in place suitable technical and organizational security measures aimed at safeguarding the security of any personal information we handle. Nonetheless, keep in mind that we cannot ensure the internet is completely secure.

8. Your Data Protection Rights

Your location may determine the rights you have regarding your personal information, which could include the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

For exercising these rights, kindly contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to those who are 18 years or older. We do not knowingly obtain personal information from anyone under 18.

10. Contact Us

For any questions or comments about this policy, kindly contact us via WhatsApp.